Customer approvals
Approve, decline, pause or resume each customer. Only approved customers see prices and can order.
For suppliers
Clean orders from the customers you choose.
Approve each customer, give them their own catalogue and prices, and accept, pick and dispatch every order from one workspace. Orders arrive from the app, the web and WhatsApp.
app.enoki.co.za
Orders
Sales orders
Sales
Sales orders
Review customer orders, delivery destinations, totals, and fulfilment status.
SearchAll statuses (5)Create order
OrderStatusTotal
Harbour HouseSO-2087 · 15 Oct 2026Pending acceptanceR 1,259.25
Fig Tree HotelSO-2086 · 15 Oct 2026ProcessingR 3,865.50
The Daily Grind CaféSO-2085 · 14 Oct 2026Ready for dispatchR 865.50
Salt & EmberSO-2084 · 14 Oct 2026DispatchedR 2,140.00
Bayside BistroSO-2083 · 13 Oct 2026CompletedR 1,976.00
Showing 1-5 of 5
What you get
Run your trade customers from one place.
Customer catalogues
Give each customer their own range and prices, built by hand or from an Excel price list.
Order acceptance and fulfilment
Accept or reject, then mark ready for dispatch, dispatched and completed. Edit orders or create them by hand.
Products in bulk
Import up to 10,000 rows from CSV or Excel, connect Sage, and upload photos in bulk.
WhatsApp orders
Customers order by message and confirm a priced reply. You get a normal order with your prices and minimums.
New order alerts
A push notification for every new order and every new customer request.
Stock on the web
Purchase orders, goods received, delivery orders, transfers, adjustments, stock counts, returns and reports.
Roles for your team
Owners, admins, operators and viewers, with access to each feature set per person.
You stay in control
Your customers, your prices.
Customers can browse your range, but only the customers you approve see prices and can order. Each one orders from the catalogue you assign.
Restaurant trade 2026
Assigned to 14 customers
Roma tomatoes 5 kgR 140.00R 125.00
Baby spinach 1 kgR 99.00R 92.50
Hass avocados 4 kgR 225.00R 210.00In the app
Your side of the order, on your phone.
What the supplier sees
New orders to accept, customers waiting for approval and the product range, on the phone in your pocket.
Enoki connectedAI assistantsPreview
Work with Enoki from ChatGPT or Claude.
Connect your AI assistant to Enoki with your own sign-in. Ask questions in plain language, let it do the typing, or schedule it to run your weekly routine. Anything it changes waits for you to review in Enoki.
Suppliers
- Ask about orders, customers, products and sources
- Prepare price list, catalogue and product changes
- Add product photos from the conversation
- Create orders and move them along
- Run automations you schedule in your assistant
Customers
- Build the cart from a plain list
- Place the order at your agreed prices
- Check what you ordered and when
Automations and workflows
Let the weekly routine run itself.
ChatGPT and Claude can run tasks on a schedule. With Enoki connected, those tasks work with your real orders, products and prices. Anything that would change Enoki still waits for you.
Every Monday, 06:00Supplier
Load this week's price list into Restaurant trade 2026.
Prepared for you to review in Enoki
Every day, 07:00Supplier
Tell me which orders are still pending and who hasn't ordered this week.
A summary in your chat
Every Thursday, 14:00Customer
Build our weekly order from the usual list and show me the cart.
A cart ready for you to check out
Bespoke workflows
Every business orders a little differently. Our team sets Enoki up around how you already work, so orders, prices and stock flow where you need them.
Talk to us about your workflow- Order exports into your accounting system
- Prices and products from your own files or system
- WhatsApp ordering set up for your customers
- Assistant automations built with your team
Getting started
Live on the marketplace in five steps.
- 01
We set up your workspace
Enoki creates your supplier account and switches on the marketplace for you.
- 02
Load your products
Upload a CSV or Excel price list, connect Sage, or add products by hand. Add photos in bulk.
- 03
Publish your profile
Customers can find you once your marketplace profile is live.
- 04
Approve your customers
Accept connection requests and give each customer a catalogue, an account code and a minimum spend.
- 05
Accept and dispatch
Accept each order, mark it ready and dispatched, and send it on to your own system as a CSV.
Questions
Good to know.
Who is Enoki for?
Restaurants, cafés, hotels and caterers that order from several suppliers, and the suppliers who sell to them: fresh produce, dairy, meat, coffee, drinks, packaging and more. Suppliers can sell services too.
When can a customer see prices?
After the supplier approves the connection. Until then a customer can browse products, but prices and ordering stay closed. Approved customers see the prices from the catalogue their supplier gave them.
Can my customers keep ordering on WhatsApp?
Yes. Connect your WhatsApp Business number under Connections. A customer sends their order as a message, Enoki replies with the products and prices, and they reply YES to place it.
Where does AI come in?
Two places. On WhatsApp, AI reads what the customer asked for and Enoki builds the priced order for them to confirm. And in preview, you can connect ChatGPT or Claude to Enoki to ask about your orders and products, or prepare changes that you review in Enoki before they apply. You can also schedule automations in your assistant, and our team can build bespoke workflows around how you work.
Do I need the app?
No. Everything for ordering works in the web dashboard. The app adds push notifications, dark mode and ordering from your phone, for customers and suppliers.
How do I get my products in?
Upload a CSV or Excel file, connect Sage, or add products by hand. You can add photos in bulk afterwards.
Give your customers a better way to order.
We'll walk you through ordering, approvals and fulfilment, and set up your workspace with you.